We recommend Catlog to be worn from about 6 months of age, when the cat is in its junior years and approaching the size of an adult cat. Since each cat has a different build and neck size, please check the size of your cat's neck in advance. You can keep an eye on your cat while he/she gradually gets used to wearing it.

As the saying goes, "Cats are not little dogs." Dogs and cats are completely different animals, and each animal has its own species-specific ecology and personality. Catlog is a product developed with only cats in mind. We hope you understand that Catlog will not work properly if it is attached to animals other than cats. (Our staff loves animals in general nonetheless.)

Although it depends on the usage, the battery should last for about a week. Charging time is approximately 60 to 90 minutes.

This product comes with a one-year warranty from the time of shipment. However, the warranty does not cover intentional damage.

Catlog Board has a system in which AI learns and determines the habits of individual cats based on their weight and behavior patterns when using the litter box. When Catlog Board is used with cats of the same weight, identification becomes more difficult, and sometimes they may be misrecognized.

Catlog Board gradually learns the individual characteristics of each cat as we receive feedback from their parents. We would appreciate your cooperation in improving the accuracy by providing feedback when you are asked to in the app or if there are incorrect records.

A 2.4GHz wireless network environment is required in order to transmit cat data acquired by the Catlog Board to the server so that it can be viewed by the parent in the app.

*Wi-Fi6 and WPA3 are not supported.
**If faster speed settings or advanced security settings are enabled, some routers may not be able to use this service.

You can use it continuously for about 6 months with 6 standard AA alkaline batteries.

* Replacement time will vary depending on litter box usage, frequency of cleaning, and connection environment. **Nickel-metal hydride (NiMH) batteries have a different battery capacity and voltage rating from alkaline batteries, so battery life may be shorter.

We recommend deep cleaning the cat's litter box about once a month. You can replace the Catlog Board's batteries at the same time you clean.

If liquid or litter is spilled on the surface there is a minimum water and dust resistance, but it is not completely waterproof and dustproof. You can simply wipe the surface of Catlog Board with a damp cloth to keep it clean. Please be careful not to immerse the entire board in water or place it on top of litter.

The product is not subject to PSE, but has obtained the Technical Conformity Certification.

The product is covered by a one-year warranty from shipment. However, the warranty does not cover intentional damage, etc. by the purchaser.

In some cases, we may ask for your cooperation in conducting a detailed investigation in the case of a malfunction to determine if the product was affected by an initial defect.

In case of an inability to collect data due to an obvious fault of our company, such as an initial defect of the product, it will be covered by the warranty as a case of malfunction. In some cases we may ask for your cooperation in investigating the details of your usage environment, etc., depending on the situation.

*Catlog is a system that makes identification through learning the behavioral characteristics of individual cats. As cats are fascinating creatures full of individuality, it is impossible to identify all the behaviors with complete accuracy. We appreciate your understanding.