Why do I need a subscription?
A subscription is required for each cat to unlock Catlog features. It includes real-time updates, health monitoring, instant alerts, AI-powered insights, lifetime data storage, and unlimited co-parent invitations.
I have multiple cats. How does Catlog work for a multi-cat household?
Catlog Home connects up to four Catlog Pendants. Have more cats? Just add another Catlog Home. And remember—subscriptions are free for the sixth cat and beyond!
Does Catlog track my cat's GPS location?
No, Catlog focuses on your cat's health. GPS would drain the battery and make the device heavier, so we designed it to be lightweight and comfortable. If your cat or their Pendant goes missing, you can use Find My Pendant and Missing Cat Mode features to help locate them.
Will Catlog collar fit my cat? What about very small or large cats?
Catlog fits cats from around six months old to large adults. Check our size guide based on weight and neck size to find perfect fit.
Is Catlog really a breakaway collar? Is it safe for my cat?
Yes! Catlog features a breakaway buckle designed for safety. It may not look like typical breakaway collars, but rest assured, it's made to release when needed.
How long does shipping take?
We ship from Japan, and delivery takes about 10 days.
